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FAQ's

For Multimedia Design Solutions


Web Design/Redesign

Why do I need a website?
A website is designed to promote you, your business or organization. With over 400 million users on the Internet it is one of the most effective and inexpensive manners of marketing and promoting your products or services. The web is easy, fast, convenient, and accessible 24 hours a day 7 days a week. It will provide increased service even when you are not available. It allows for quick and easy access to education, information, products and services and can enhance communication. It improves relations, as it can be used to get feedback and answer frequently asked questions.

How will people find my site?
We optimize your site for the search engines. The objective of search engine optimization is to increase web visitor counts by ranking very high in the results of searches using the most appropriate keywords describing the content of your site. This is very important as it will bring more visitors to your website.

What will a website cost?
Every website is unique. The cost will vary from one client to another. Click here to request a free design quote. Your initial consultation is free. After this initial consultation we will provide you with a detailed proposal describing what we will be providing and the cost.

Why do we need to contract with a company to design a website?
Designing a website is complex and requires many different skills. These skills include but are not limited to HTML, graphic design, CGI and database programming. There are good web design software programs that can help, but in order to fine-tune the design you need to know HTML and in some cases have programming skills.

Shouldn't my website designer be close by?
VisuMedia Design believes it is important to involve our clients in the project from start to finish in order for us to create a custom design that follows your mission, goals and is what you envisioned.

We pride ourselves on our ability to listen to our clients and understand their needs. Building solid lasting partnerships with our clients is of the utmost importance. We believe the key to our success, is the success of our client's business or organization. You can expect creative solutions and uncompromising service that surpasses your expectations.

How long will it take to design and develop a website?
The time it will take to design and develop a website is dependent on the size and content of the website. It is also dependent on how fast a company provides the web design firm with content and specifications. Of course the more complex the site, the longer it will take.

Who will maintain my website?
We can do the maintenance for you or we can provide you with the means to maintain your site. A well designed site is not difficult to maintain and usually doesn't require a lot of maintenance.

What do if I want more information or a design quote?
Click here to Contact Us or to fill out an online information request or you may
Click here to request a Design Quote.


Graphic Design

What type of graphic design services do you provide?
VisuMedia Design provides both web and print graphic design.

Where can we obtain graphics?
We provide custom graphic design services as well as creating graphics from photos, supplied by clients. You can use your own photographs or there are many sites on the web that provide free photos. (Please be sure they are good photos and are available royalty free). The photos can be used as they are or we can edit and add content to them, creating a new graphic.

Do you design logos?
Yes, VisuMedia Design will work with you to design a logo that meets your style and is a good represntation of you, your business or organization. Click here to request a free quote and get information on our logo design package.

Will I be able to see what you're working on in case I want changes?
Yes, a private client directory directory will be created on our web server for you to view updates to your project. You will notified by e-mail each time that we post a revision to your project. Any one that is involved in the project will have client login and password and can have access 24 hours a day.

How will I receive my graphics once they are complete?
After getting approval for your final design, your logo kit will be delivered within 48 hours, in most cases, by e-mail in a compressed .ZIP attachment or we will provide your graphics on CD via either the postal service or UPS.

What format will my graphics will I receive my graphics once they are complete?

Delivery will include: " 1 Copy in *.GIF format, optimized for web use. " 1 Copy of in *.TIFF format for printing purposes " 1 Copy in *.JPG format for web or printing purposes. " 1 Copy in *.PNG format " 1 Copy in resizable *.BMP format for printing purposes.

Who owns the copyright if you great graphics for me?

Upon final payment of this contract, all rights owned by VisuMedia Design as to the design and graphics are assigned to the Client. VisuMedia Design retains the right to display graphics as examples of their work in their portfolio and Client listings.

What do if I want more information or a design quote?
Click here to Contact Us or to fill out an online information request or you may
Click here to request a Design Quote.
Desktop Publishing

What desktop publishing services do you provide?
Create and design brochures, newsletters, flyers, postcards, greeting cards, business cards, stationary, certificates, invitations, coupons, personal promotion packages and CD labels.

Who will provide the content for the documents?
You will be responsible for providing the content for most documents. It is best to provide that either on a floppy disk, CD, or by electronic e-mail transfer. VisuMedia Design will add text that is supplied in draft format for an additional fee.

Do I need to provide the graphics for the documents?
You can provide your own graphics in electronic format. If you provide photos we will scan them and prepare them for publishing in the document or we can create custom graphics for your publication.

How will I receive my desktop publishing documents once they are complete?
After getting approval for your final design, your documents will be converted into PDF format and delivered within 48 hours by e-mail in a compressed .ZIP attachment, as a download from your private client directory on our web server or we will provide your files on CD via either the postal service or UPS.

What do if I want more information or a quote?
Click here to Contact Us or to fill out an online information request or you may
Click here to request a Quote.
Digital Imaging

Can you put my photos on a CD?
Yes, you just need to provide the file type in which you would like them saved and the platform in which you would like them saved (Windows or Mac).

What file type should they be saved in?. For websites, files should be GIF or JPG. GIF is best for line art and JPEG is best for photos. TIFF is the best choice for printing

Can you put on scan my document via OCR?
Yes, we can scan your documents in OCR, true color, 256 color, gray scale, black and white bitmap and text and image.

What do if I want more information or a quote?
Click here to Contact Us or to fill out an online information request or you may
Click here to request a Quote.
Presentations

What are the benefits of a web presentation?
They are interesting, persuasive, informative and make it easier to distribute your message via the Internet. Web-based presentations can be a very effective for marketing, seminars, meetings, illustrating your great ideas, training and education. Read More!

How can I distribute a presentation other than on the Internet?
Presentations can be distributed in person from a laptop or PDA, as a mail-out or leave behind on CD, or as a download from your website. Auto start programs can be included on the CD so the presentation will automatically start once the user inserts the CD into the CD drive.

What if my clients don't have PowerPoint?
PowerPoint viewer can be included on the CD (no license required) or as a download from you website.

What do if I want more information or a quote?
Click here to Contact Us or to fill out an online information request or you may
Click here to request a Quote.

Virtual Assistant


What is a Virtual Assistant?
A Virtual Assistant (VA) is an independent small business owner who partners with a client to provide them a service for some aspect of their business in an ongoing way. They can assist you with administrative, creative and technical services, such as word-processing, data entry, business writing, correspondence, coordinate and plan face to face and online seminars. VA’s are not physically present in the clients office. Instead, they can be located anywhere in the world.

How do we communicate and send information back and forth?
Projects are communicated through e-mail, phone, fax, mail, diskette/CD transfer and online messaging.

What would I gain in hiring an virtual assistant?
Your life will be more balanced as you will have more time for other things including having more time for family and friends, pursing other opportunities and focusing on your business. You will also have access to a professional who can impact your business and life. Because of their skills and technology.

How will hiring a virtual assistant save me money?
No need to provide equipment, training, furniture, benefits or any other expenses associated with hiring an employee and you pay only for the time and materials used on your projects. You can expect commitment, quality, and client satisfaction, because the key to a VA’s success is your success.

What do if I want more information or a quote?
Click here to Contact Us or to fill out an online information request or you may
Click here to request a Quote.
Do you have questions that are not answered here? Feel free to contact us and let us know. Maybe some else has the same question.

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